What does the Eva Mattress warranty cover?

The Eva Mattress comes with a 12-year warranty that covers:

• Body impressions or visible indentation or sag in the mattress surface, while no weight is applied of greater than 3.5 cm.
• The mattress being shorter than the Australian standard in any one direction by more than 5cm when measured from tape to tape.
• The mattress failing to inflate to its full size after a period of 60 days of regular use.

Please note: The Eva Mattress is recommended for use on flat, solid surfaces that provide air circulation. Flexi slats, sprung slats or adjustable bed bases will not adequately support the mattress and are consider incorrect bed base use. For slatted bases, ensure the slats are no more than 8cm apart for proper support. The warranty is void in the case of incorrect bed base use. For more information, please view our Terms of Service.