I think my order is missing some parts, what should I do? Jem 31 January 2022 05:16 Updated If you think you're missing something, just head onto our express enquiry form and we'll get back to you within 24 hours. Related articles What should I do if my product is damaged during delivery? Where is your mattress made? How long will my mattress take to arrive? How firm is the Eva Mattress? How can I track my order? Comments 0 comments Article is closed for comments.